Shipping Policy
At Roenotem, we strive to deliver your order as quickly and efficiently as possible. Please read our shipping policy for details on processing, delivery times, and costs.
1. Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Time
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
*Delivery times may vary depending on destination and customs clearance.*
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected method. Free standard shipping may be offered on promotional events or orders above a certain amount.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment in real-time via the link provided.
5. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the customer’s responsibility and are not included in our shipping fees.
6. Delays
While we aim to deliver on time, delays may occur due to customs clearance, high demand seasons, or unforeseen circumstances (e.g., weather or logistics disruptions). We appreciate your patience and understanding in such cases.
7. Contact Us
If you have any questions about shipping or need help with your order, please contact us at:
📧 Email: roenotem@Outlook.com