Refund Policy – Roenotem

At Roenotem, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible return and refund policy.

1. Returns

• You may request a return within 30 days of receiving your order.
• Items must be unused, unworn, and in original packaging to be eligible for return.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

2. Exchanges

• We accept exchanges for different sizes, colors, or styles (subject to stock availability).
• Please contact our support team before sending items back to confirm exchange eligibility.

3. Refunds

• Once we receive and inspect your returned item, we will notify you about the status of your refund.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

4. Damaged or Incorrect Items

If you receive a defective or wrong product, please contact us immediately at roenotem@Outlook.com with your order number and photos. We will provide a replacement or full refund at no additional cost.

5. Contact Us

If you have any questions regarding returns or refunds, please reach us at:

📧 Email: roenotem@Outlook.com